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Comparing Complimentary Travel Insurance (Singapore)

While making travel plans, travel insurance are usually bought for peace of mind, especially for longer trips. Some people like me tried to minimize cost by using comparison sites. Now I am trying to see if I can save on this all together by making do with complimentary travel insurance that comes with credit cards. Do note that we are only comparing "entry level" credit cards where annual fee generally can be waived.

Sum Assured

The headline sum assured is frequently quoted by credit card issuers as a tagline but to me this is not as useful for our usual travel considerations as this should be covered by our own term and accident insurance. Still, some people may like to have a larger amount for peace of mind. For some issuers, the amount depends on cards.

Sum Assured (up to)Travel InconvenienceMedical expenseExample of card
UOB500,000NoNoUOB One Credit Card
Standard Chartered500,000NoNoSMART VISA SIGNATURE
Citibank1,000,000YesYesCiti Cash Back+ World Mastercard
Maybank1,000,000YesNoHorizon Visa Signature Card
CIMB500,000Only for cardholderNoCIMB Visa Signature
Amex350,000YesNoTrue Cashback
HSBC500,000YesNoHSBC Revolution Credit Card
DCSDependsYesNoDiners Cashback card
DBSNot providedNot providedNot provided
OCBCNot providedNot providedNot provided
ICBCNot providedNot providedNot provided
Bank of ChinaNot providedNot providedNot provided


Travel Inconvenience

There are a few credit issuers that provide travel inconvenience coverage. We will compare them in the table below. All figures are in Singapore dollars (SGD).

Flight CancellationFlight Delay (Cap)Missed ConnectionDelayed Baggage (Cap)Lost Baggage
MaybankNilNilReimburse up to 200 per person, cap at 400 per family after 12 hoursReimburse up to 200 per person, cap at 400 per family after 12 hoursReimburse up to 500 per person, cap at 1000 per family
AmexNilReimburse up to 200 after 4 hours, cap at 400 per familyReimburse up to 200 after 4 hours, cap at 400 per familyReimburse up to 200 after 6 hours, cap at 400 per familyReimburse up to 500 per person, cap at 1000 per family
HSBCCap at 2000 per person, 4000 per family100 every 8 hours cap at 500 per person/ familyReimburse up to 300 after 4 hours, cap at 600 per familyReimburse 50 per purchased item up to 200 per person after 6 hoursReimburse up to 50 per purchased item up to 500 per person
CitibankReimburse Up to 500 per person100 per 8 hours, cap at 500 per personNilReimburse up to 200 per 8 hours (500)Up to 500 per luggage, cap at 1000 per person
CIMB (Cardholder only)Up to 300Up to 300 after 6 hoursNilUp to 300 after 6 hoursUp to 500
DCSUp to 2000NilUp to 250 per person every 6 hours, cap at 1000 per person/familyUp to 250 per person every 6 hours, cap at 1000 per person/familyUp to 250 per person every 6 hours, cap at 1000 per person/family

For delayed baggage, we can see that Amex and HSBC have better coverage but HSBC has an exclusion clause that disallow claiming for items bought within 6 hours of arrival which is not really useful. DCS seems useful enough but the lack of information online may put people off and there is the problem of card acceptance too.

Medical Coverage

Only Citibank's cards provide medical coverage for medical expenses incurred during the trip, The limit is 40,000 each for cardholder and spouse and 20,000 for dependent. We can also seek medical treatment within one week upon return to Singapore. Medical treatment by an herbalist, acupuncturist, chiropractor or bonesetter for an Injury sustained whilst on Covered Trip outside Singapore is payable up to a maximum of S$200.00 per Accident.

Apparently if medical coverage is important to you especially for families with young children, there is only one choice.  

Conclusion

There is no one size fits all, like some may have connecting flights some may not. We will also need to see if the individual credit card's reward cashback\miles\ points make sense. Not all cards of the said card issuer is eligible as well, please refer to the Bank's website for updated information. However, do note that for UOB and Citibank we will need to activate the coverage before we travel. Do let me know in the comments if I have missed out anything.

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